Privacy Policy for Realty IQ
Effective Date: September 1, 2024
Introduction
At Realty IQ, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app, Realty IQ, whether as a real estate agent (“Agent”) or a client of an Agent (“Client”). Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
- Personal Information: Information you provide to us directly, such as your name, email address, phone number, and payment details (Agents only).
- Non-Personal Information: Information that does not personally identify you, including IP address, device type, usage data, and geographic location.
- How We Use Your Information
We may use the information we collect from you in the following ways:
- To facilitate account creation and log-in processes.
- To match Clients with Agents.
- For payment processing (Agents only).
- To send transactional and promotional communications (with opt-out options).
- To improve and customize our services and develop new features.
- Sharing Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with third-party service providers (such as payment processors) who assist us in providing our services.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
- Data Retention We retain your personal information as long as your account is active or as necessary to provide services to you. If you close your account, we will delete your information within a reasonable timeframe unless we are legally obligated to retain it.
- Security We implement security measures designed to protect your personal information from unauthorized access. However, no system can be entirely secure, and we cannot guarantee the absolute security of your information.
- Your Rights You have the right to access, correct, or delete your personal data. You can make these requests through your account settings or by contacting us at support@realty-iq.com. You can also opt out of marketing communications at any time by following the unsubscribe instructions in those messages.
- Third-Party Links Our app may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
- Changes to This Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our app.