Privacy Policy for Realty IQ

Updated: March 24, 2025

Introduction

At Realty IQ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Realty IQ app (“the App”), whether as a real estate agent (“Agent”) or a client of an Agent (“Client”). By accessing or using our services, you agree to this Privacy Policy.

Information We Collect

Personal Information:
We may collect personal information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Payment details (Agents only)

Non-Personal Information:
We may collect non-personal information automatically, including:

  • IP address

  • Device type and identifiers

  • Usage data

  • General geographic location

How We Use Your Information

We may use your information to:

  • Facilitate account creation, authentication, and log-ins

  • Match Clients with Agents

  • Process subscription payments (Agents only)

  • Send transactional or promotional communications (with opt-out options)

  • Provide customer support

  • Improve, personalize, and develop our services

Sharing Information

We do not sell or trade your personal information. However, we may share your information in limited cases:

Service Providers:
We may share information with trusted third-party service providers (such as payment processors) who help us operate our services.

Legal Compliance:
We may disclose your information if required by law, legal process, or to enforce our Terms of Service.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you delete your account, we will delete or anonymize your data within a reasonable timeframe, unless retention is legally required.

Security

We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access or correct your personal data

  • Delete your personal data (subject to applicable law)

  • Opt out of marketing communications at any time via account settings or unsubscribe links

For requests, contact [email protected].

Third-Party Links

The App may contain links to third-party websites or services. Realty IQ is not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or in-app notice.

Contact Us

For questions or concerns, contact us at:
[email protected]